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How Driver App Features Benefit Drivers In Taxi Business?

To stay competitive in the market, you have to build a mobile application for your business. The field of technology has seen many innovations over the past few years. Taxis are not an exception. You’ll be able to distinguish yourself from the other taxis that are preparing to launch their own model, despite the competition from lower-cost transport providers such as Uber or rental car companies that provide similar services and provide superior customer service.

There are numerous kinds of taxi apps available on the market. However, there’s a specific type designed for businesses with established operations that are in desperate need. This app permits customers to book rides and grow the number of customers they serve. It also aids drivers to find fares more quickly than ever before.

The team behind the development understood the various requirements of passengers and drivers, which resulted in two distinct applications. This gives both drivers and passengers more control, allowing users to access the features they require.

These are the essential features that must be included in driver apps.

One of the most important aspects to maintain customers’ loyalty in the taxi business is ensuring that drivers have full control over their apps. Driver-friendly features will allow new customers as well as current ones more time on task with less hassle which eventually results in better service delivery for everyone.

Vehicle Tracking System

Drivers prefer using apps that reduce their effort and provide best practices. GPS tracking systems track the location of the person in question, however once they share permission it’s much easier for drivers in need of finding them at any moment because he/she will be aware of where loved ones are.

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Drivers can now use their smartphone to indicate that they’re available for any new requests or to pick up information. The driver will be notified immediately if there’s an order. They can then find another fare or provide additional details, such as the location of their vehicle.

Driver Dashboard

The new feature will allow drivers will now be able see how they rank against other passengers in terms overall performance, and gather useful information and statistics about their travels. You can also see comments from other riders to determine if there are any positive or negative comments.

SMS Alerts and Emails

All important messages sent by passengers will be delivered to the taxicabs by email and SMS alerts. You can answer your customers’ questions using an easy interface. This is beneficial for both two parties.

Begin/End the Ride

Maps are a great way to get to your destination. This map will tell you the locations where drop-off and pickup points are available making it more accessible for all parties.

Accept/Decline Cab Requests

The user will be informed within seconds if the driver agrees or denies their request to transport. If the driver isn’t responsive within 15-30 second of receiving the notification via the app, then it indicates that there are no cars are available in the area.

For more information, click delivery driver app

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